Broadway Automotive and Transmission
About this shop
- Hours
- Specialties
- Specialities:
- Loaners
- No
- Notes
Score card
They are always honest | 5.0/5 |
They are competent | 5.0/5 |
Their repair price is reasonable | 5.0/5 |
They complete the work in a timely manner | 4.8/5 |
They respond well when they screw something up | 5.0/5 |
They take the time to explain the problems and necessary repairs | 4.7/5 |
They treat male and female customers in the same manner | 5.0/5 |
They are always honest | 5.0/5 |
I would use this mechanic again | 5.0/5 |
I would recommend this mechanic to others | 5.0/5 |
They fix the problem the first time | 4.3/5 |
The shop is located in a safe neighborhood | 3.9/5 |
The hours of operation are convenient for customers | 4.5/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.3/5 |
Reviews
Apr 25, 2002
Lee Myles is a garage that specializes in transmissions. My first impression was that they were very friendly. They listened to the problems I was having with my car and took it for a drive. They also dropped me off at the nearest BART station so I could get to work. They called promptly with the diagnosis. Although it was bad news and there was nothing they could do outside of rebuilding the engine, they did not charge me a penny for looking at the transmission. It was a welcome change from the nearby Ford dealership, where I usually get my car serviced. Ford wanted to charge me over $100 just to pop the hood. I cannot recommend Lee Myles strongly enough. They are a rare jem in the minefield of auto mechanics. As honest as dirt.
May 07, 2004
I went to Lee Myles in Oakland because I was convinced there
was something wrong with my transmission. It had recently had
problems and the car was intermittently lurching and the engine
light was flashing. I looked them up on this web site and thought
I'd give them a shot. They did indeed do the free transmission
testing, including the engine diagnostic. They found there was
nothing currently wrong with my transmission and recommended
and engine repair shop over the phone. But when I came to pick
up the car, they stopped me, asked me a few more questions, and
told me they had found a loose cable connected to the battery.
They showed it to me, tightened it for me, and recommended I not
do anything else unless the car repeats it's problem. All their help
was absolutely free and they did not try to lie to me, even though
some might think me an easy target. They got back to me about
everything within a couple hours, and discussed how things work
with me in detail. All in all, it was a great experience and I would
recommend them to anyone who thinks they are having
transmission trouble.
Apr 06, 2005
I took an 8-y-o Buick LeSabre with about 80K on the
odometer in for the transmission service. Shop was very
clean and organized, the staff was patient and they spent
time with customers describing the work to be completed.
They seem very honest, knowledgeable, and skilled. I will
return to Lee Myles' for future work.
Jun 24, 2005
They were very responsive to an unexpected probelm,
turning around a major problem with a recently rebuilt
transmission in just 2 days, all under warrenty. Paul and
Reese are the extremely courteous front desk guys. They
were a pleasure to deal with AND their estimates were the
lowest around.
Feb 24, 2006
Team Lee Myles has worked on three cars of mine: 01 Pontiac
Montana w/35K, 96 Buick LeSabre w/95K, and 90 Oldsmobile 98
w/141K. They are very honest, friendly, and thorough.
They take the time to explain what issues, if any, your car
is facing. I highly recommend them for your transmission
needs.
Apr 16, 2010
Lee Myles West was recommended by a highly recommended
non-transmission shop. I was pleased to see this Lee Myles
had a number of fine recommendations in the Mechanics
Files. My experience with them was so good, I had to add it
to the record.
The transmission repair they did went bad 50 miles later
while we drove on the highway, 11 miles from the repair
shop. Our AAA policy wouldn't cover the tow over 5 miles, so
I contacted Lee Myles and they took care of getting the car
towed to them. Turned out the new part they used had a
bearing failure. They covered the full cost of towing and
fixing the repair. Our car has not run so well in years. Did
they even do some other fine tuning for our trouble?!
Nov 27, 2021
- benstiegler.cal_178379
Paul and Reece have been the saviors of our fleet for the last decade! With 4 older vehicles to keep running, we have always found them to be honest, fair, and live up to their commitments. They are free with their advice, know their stuff, and take pride in their work. Often they have suggested "try this lower-cost solution" first, which I appreciate. Local owners, invested in our community, always a busy shop - you know they are doing the right things for customers. Truly the best mechanics I have had the pleasure to work with in my life, and there have been a few!

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