Mopar Warranty Review

Mopar manages the extended warranty offerings for the Chrysler brands that are a part of Fiat Chrysler Automobiles (FCA). This includes Chrysler, Jeep, Dodge, Ram, Fiat, and Alfa Romeo. The company also provides coverage for select other makes on a case-by-case basis.

Pros and Cons of Mopar

What is Covered by Mopar Plans

Mopar offers three extended warranty plans. There’s the basic Powertrain Care, followed by Added Care Plus, and finally Maximum Care sitting at the top. There’s also the option to add Road Hazard Tire and Wheel coverage to any of those plans.

Here’s how Mopar coverage for Chrysler vehicles breaks down for the 10 most expensive vehicle repairs.

(*) Brakes does not include: Pads, Rotors, Shoes and Drums

Which Mopar Plan is Right for Me?

Additional Benefits Included in All Mopar Plans

• First day rental reimbursement of $35.
• Car rental allowance of $35 per day/$175 per occurrence
• Towing and roadside assistance allowance of $100 per occurrence
• Trip interruption protection of up to $1000 if failure occurs more than 100 miles from home

Powertrain Care Plan From Mopar

This is the starter plan designed for those who want to extend the initial basic or powertrain warranty for their vehicle. It’s available with terms up to 7 years/100,000 miles or with lifetime coverage. Deductibles range from $0 up to $100.

Engine

• Cylinder block and all internal parts
• Cylinder head assemblies
• Timing case, chain, gears, belt and sprockets
• Harmonic balancer
• Oil pump
• Water pump and housing
• Intake and exhaust manifolds
• Flywheel with starter ring gear
• Core plugs
• Valve covers
• Oil pan
• Oil filter adapter housing
• Turbocharger housing and all internal parts
• Turbocharger wastegate actuator
• Supercharger
• Fuel injection pump (diesel engines only)
• Fuel injectors (excluding clogged injectors)
• Serpentine belt tensioner
• Seals and gaskets for listed components

Transmission

• Transmission case and all internal parts
• Torque converter
• Flex plate/drive plate
• Transmission range switch
• Transmission control module
• Bell housing
• Oil pan
• Continuously variable transmission (CVT) and all internal parts
• Seals and gaskets for listed components
• Manual transmission clutch parts are not covered

Front-Wheel Drive

• Transaxle case and all internal parts
• Axle shaft assemblies
• Constant velocity joints and boots
• Front wheel bearings
• Differential cover
• Oil pan
• Transaxle speed sensor
• Transaxle solenoid assembly
• PRNDL position switch
• Transaxle electronic controller
• Torque converter
• Seals and gaskets for listed components

Rear-Wheel Drive

• Rear axle housing and all internal parts
• Axle shafts
• Axle shaft bearings
• Drive shaft assemblies
• Drive shaft center bearings
• Universal joints and yokes
• Seals and gaskets for listed components

Four-Wheel Drive/All-Wheel Drive

• Transfer case/power transfer unit and all internal parts
• Viscous coupler
• Front and rear axle housing assemblies and all internal parts
• Rear driveline module
• Axle shafts
• Axle shaft bearings
• Constant velocity joints and boots
• Drive shaft assemblies
• Drive shaft center bearings
• Universal joints and yokes
• Disconnect housing assembly
• Differential carrier assembly and all internal parts
• Output ball bearing and flange
• End cover
• Overrunning clutch
• Vacuum motor
• Torque tube
• Pinion spacer and shim
• Seals and gaskets for listed components

Steering

• Steering gear housing and all internal parts
• Power steering gear
• Power steering pump
• Steering shaft lower coupling
• Rack and pinion assembly
• Seals and gaskets for listed components

Air Conditioning (factory or manufacturer-authorized air conditioning installations only)

• Compressor
• Clutch
• Coil
• Condenser
• Evaporator
• Receiver-drier
• Expansion valve
• Hoses and lines
• Low-pressure cut-off switch
• High-pressure cut-off switch
• Clutch cycling switch
• Instrument panel control assembly
• Power module
• Air conditioning/heater blower motor
• Seals and gaskets for listed components

Added Care Plus Plan From Mopar

This plan adds systems and includes a wider option of plan terms. It’s available with 5 to 8-year terms and mileage limits ranging from 60,000 all the way up to 125,000 with deductibles from $0 to $200. It builds on the Powertrain Care plan by adding:

Engine Cooling and Fuel

• Cooling fan
• Clutch and motor
• Radiator
• Coolant temperature switch
• Fuel pump water pump and housing
• Fuel tank sending unit
• Fuel pressure regulator
• Fuel tank and lines
• Serpentine belt tensioner
• Seals and gaskets for listed components only

Brakes

• Master cylinder
• Assist booster
• Wheel cylinders
• Disc brake calipers and pistons
• Brake lines
• Hoses
• Fittings
• Proportioning valve
• Seals and gaskets for listed components only

Anti-Lock Brakes (ABS)

• Brake systems’ hydraulic assembly
• Pump motor assembly
• Controller
• Sensors and relays
• Seals and gaskets for listed components only

Front Suspension

• Shocks
• Struts
• Strut mounting plates
• Strut mounts
• Bushing and bearings
• Upper and lower control arms
• Control arm bushings
• Thrust arms
• Upper and lower ball joints
• Wheel bearings

Rear Suspension

• Rear leaf springs
• Rear coil springs
• Auxiliary springs
• Spring interliner
• Spring bushing
• Spring shackle
• U-bolt rear spring
• Spring hanger
• Axle track bar
• Lateral link arm
• Shocks
• Shock mount plate
• Struts
• Strut mounting plates
• Strut bushings
• Rear wheel bearings
• Rear trailing arm assembly
• Rear stabilizer/sway bar
• Rear stabilizer/sway bar link
• Rear stabilizer/sway bar bushing

Electrical

• Stater motor and solenoid
• Generator (alternator)
• Engine control module - (single module engine controller ((SMEC))
• Powertrain control module
• Totally integrated power module
• Distributor
• Ignition coil
• Coil pack assembly
• Voltage regulator
• Horn and horn pad
• Transmission control module

Expanded Electrical

• All wiring harnesses
• Electronic fuel injection system (excluding clogged injectors)
• Windshield wiper motor
• Rear window wiper motor
• Wiper control module
• Manually operated electrical switches
• Neutral safety switch
• Temperature sending unit.switch
• Oil pressure sending unit/switch
• Body control module
• Factory-installed radio
• Speakers and rear entertainment systems (excludes CD and DVD player)
• Factory-installed uconnect system
• Headphones not covered

Instrumentation

• Electronic instrument cluster
• amp/voltmeter gauge
• Fuel gauge
• Temperature gauge
• Tachometer
• Oil pressure gauge
• Turbo gauge
• Speedometer

Power Group

• Rear window defroster
• Power window motors
• Power window flex track
• Power antenna
• Power seat motors
• Power door locks and linkage (excluding latch assembly)
• Power sliding rear window
• Motor and regulator (trucks)

Luxury Group

• Keyless entry receiver/module
• Trip computer
• Message center
• Overhead electronic vehicle information center
• Overhead electronic compass/temperature
• Torque converter
• Power sunroof motor
• Convertible top motor
• Electric mirror motor and controls
• Cruise control servo
• Headlight door motor
• Concealed headlamp module
• Latches of any kind are not covered at any time

Mopar Accessories

(The following Mopar accessories are covered provided they were installed by an authorized FCA US facility.)

• Audio systems (including compact disc)
• Sirius satellite radio
• Speed control
• EVS (security systems)
• Clocks
• Remote trunk release
• Transmission oil cooler
• Remote control outside mirrors
• Power sliding rear windows (trucks)
• MoparConnect

Maximum Care Plan From Mopar

This is the most comprehensive plan available. It adds coverage for:

• All electrical systems
• All engine computers
• Shocks
• Torsion bars
• Engine mounts
• All seat, hood, trunk lid, liftgate, door, and window mechanisms.

Rather than break everything out in detail to show what is covered, this plan lists the only things not covered, which include:

• Maintenance services and items used in such services
• Wear items (such as tires, manual clutch assembly, brake pads, shoes, rotors, drums, belts, and wipers)
• Snow plows, winches, and trailer hitches
• Body and paint items including soft trim
• Glass and plastic lenses

How Much Does a Mopar Warranty Cost?

You can get a quote online, but only for vehicles no older than the 2017 model year with no more than 36,000 miles. If you want a quote outside those parameters, then you’ll need to speak with a representative for a figure. Depending on the coverage and the vehicle, plans range from around $1000 up to $4000 per year.

(*) Sample cars were for the 2017 model year with 36,000 miles. If you are looking for a warranty, you likely have more miles than this. Your quote will likely be very different once you submit your VIN number. Unfortunately, the only way to get a more accurate quote is to bite the bullet and give them a call.

How to File a Mopar Claim?

All service must be done by the dealership where you purchased the warranty or where you purchased the vehicle if the warranty was done through a Mopar representative over the phone. The dealership will then obtain approval to perform repairs under the warranty. If you’re too far from your dealership, then you can get authorization to use another dealer.

Is My Car Eligible for a Mopar Warranty?

Mopar covers all Chrysler (FCA) vehicles. This includes Fiat, Chrysler, Jeep, Dodge, Ram, and Alfa Romeo, and select other makes on a case-by-case basis. There are situations where even an FCA vehicle won’t be covered.

• Outside Original Warranty - plans must be purchased anytime within 4 years and 48,000 miles of the original new vehicle warranty start date.
• Mileage Limitations - Certified pre-owned vehicles may be eligible for a warranty, but must be under 75,000 miles.

Most Common Reasons Why Mopar Claims Are Rejected?

• Non-covered parts: Parts that are not covered by the warranty may result in a claim being rejected.

• Scheduled maintenance neglected: If you ignore scheduled maintenance and this causes a problem with a warrantied system, the claim may be denied.

• Unauthorized repairs: Make sure your repair is done at the dealership where you purchased the warranty or that you receive approval to use another dealership if you’re too far away. Otherwise, claims could be refused.

Customer Reviews of Mopar Vehicle Warranties

It should say something that when we searched for reviews, we found exactly one positive review, amongst a million negatives. This isn’t unusual with warranty companies, though, and most of the negative comments have to do with NOT READING THE CONTRACT FIRST.

Positive Reviews

“Excellent customer service. Timely in getting the job done.” - Jolene, BestCompany

Negative Reviews

“I purchased an extended warranty from Mopar. I am still waiting on a $600 refund since I traded in the vehicle 4 months ago.” - Ron, Better Business Bureau

“My Jeep was totaled, I attached the documents they requested, followed up by email with no response. I finally called and CSR stated they never received the documents. Do not get anything from Mopar extended warranty. They owe me a refund of almost 600 dollars. Doubt I ever see it.” - Collen W., Better Business Bureau

Should You Get a Mopar Extended Car Warranty?

The decision to purchase an extended warranty depends on your car and your comfort level with paying for unexpected repairs. If you are worried you won’t have the money and the thought of having a mechanical breakdown makes you anxious, then an extended warranty can help remove that anxiety. Instead of breaking your budget, you can pay the cost of the warranty more easily.

An extended warranty is also a good idea if your car has a questionable reliability record. If the make or model is one known for having problems, then it’s not a bad call to have an extended warranty to help manage repair costs.

The downside of an extended warranty is that you may not need one. New cars are covered by lengthy manufacturer’s warranties that often last past the time when many people own their vehicles. If you don’t plan on keeping your car past the original warranty period, then an extended warranty is unnecessary.

Always be wary of calls out of the blue offering an extended car warranty. These are generally scams. Do your own research and choose a provider with an established reputation.

Read our full recommendations for the Best Extended Warranty Companies here.