General Motors Power Steering Syndrome strikes again!

Dear Car Talk | Apr 01, 1993
Dear Tom and Ray:
Troy
TOM: It sounds like you have G.M.P.S.S., Troy...General Motors Power Steering Syndrome. The Centers for Disease Control in Atlanta declared GMPSS a nationwide epidemic around 1985.
RAY: The problem is a defective steering rack, and the symptoms you describe are absolutely classic. By the way, yours is the 8,557th letter we received about this problem.
TOM: After many years, GM finally agreed to replace these defective racks for free on cars less than five years old and with less than 50,000 miles on them. But even though your car is further along than that, you should still ask Cadillac to fix it for free. Who knows, maybe they want you to consider buying another Cadillac someday?
RAY: Right. My brother has predicted that General Motors is going to be the car company of the 90's. And one of the signs that he's right is that they're finally fixing the mistakes of the '80s.
Troy
TOM: It sounds like you have G.M.P.S.S., Troy...General Motors Power Steering Syndrome. The Centers for Disease Control in Atlanta declared GMPSS a nationwide epidemic around 1985.
RAY: The problem is a defective steering rack, and the symptoms you describe are absolutely classic. By the way, yours is the 8,557th letter we received about this problem.
TOM: After many years, GM finally agreed to replace these defective racks for free on cars less than five years old and with less than 50,000 miles on them. But even though your car is further along than that, you should still ask Cadillac to fix it for free. Who knows, maybe they want you to consider buying another Cadillac someday?
RAY: Right. My brother has predicted that General Motors is going to be the car company of the 90's. And one of the signs that he's right is that they're finally fixing the mistakes of the '80s.
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