AutoZone is one of most well-known auto parts stores in the industry, selling everything from car batteries to replacement keys and performance air intake systems. When you buy a part from AutoZone, it’s covered by a warranty that entitles you to a replacement if it fails during the coverage period.
AutoZone backs its products with warranty coverage that varies depending on the item. The company provides lifetime warranty coverage for some products, but the list of eligible parts is quite short. It includes brake rotors, suspension components, starters, alternators, and a few others. It’s also important to note that coverage is conditional meaning the warranties do not cover parts that failed due to use and abuse. AutoZone says its lifetime coverage protects against manufacturing defects, so you won’t get a replacement for all parts failures.
The company also has battery warranties that vary in length depending on the brand and type. Some, such as the Econocraft batteries, have a short 90-day coverage period, while brands like Optima come with two or more years of warranty coverage.
Is an AutoZone Warranty Worth It?
When you buy a product from AutoZone, the warranty is included automatically, so there’s no additional cost or decision to add coverage. That said, many customers report that AutoZone’s prices are significantly higher than its competitors, so the value formula might not work out for everyone.
How Does The AutoZone Warranty Work?
If the part you bought from AutoZone fails during the warranty coverage period, you can take it back to the store with the receipt for a replacement. You might be asked for an ID, and you may be eligible for a refund instead of a replacement for some parts. If you no longer have the receipt, you can call AutoZone’s customer service line to find a path forward.
How To Get More Coverage with an Extended Warranty
AutoZone’s warranty coverage periods are set on a per-product basis, and some brands offer longer warranties than others. There may be an option to purchase additional coverage for some types of products, especially electronics, but in most cases, the listed coverage period is set in stone.
Consider an extended warranty if you're looking for more coverage for other parts of your vehicle, not just the parts you purchase from retailers.
Yes, but you may be asked for other information, such as the card you used to pay originally or your driver’s license. In some cases, you might be asked to call AutoZone’s customer care line to look up the transaction.
Warranty lengths and coverage types vary between brands and different kinds of parts. Many components come with coverage in the 30 to 90-day range, while 12-volt batteries and more expensive parts can have years-long warranty coverage.
Brake pads are covered if they are defective or have a manufacturing issue, but they are not covered for any other reason. That is because they are considered wear items that break down over time during normal use. The category also includes parts like tires, windshield wiper blades, air and fluid filters, and more.
No, but it’s important to note that you’ll be out of luck for coverage if the part failed due to improper installation. If you’re unsure about how to install a part or have doubts about the process, it’s a good idea to get some help. That said, many shops don’t allow customers to bring their own parts, so you’ll need to call ahead to confirm.
This is a tricky question without a solid answer. While it’s unlikely that the parts you buy will void your car’s warranty, it’s important to make sure that you’re buying the right kind of part and that it’s a legitimate brand. Unauthorized third-party parts that fail and cause other components to break may lead to those failures not being covered by the factory warranty, but there are so many variables that play into these situations that it’s impossible to give a one-size-fits-all answer.
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